Watco

Week 1 4

• Terminology Definitions/Abbreviations
• Inbound (ICR) in WATSS
• Outbound(ICHD) in WATSS
• Send a 418

Week 2 7

• Manually Inbounding cars when Consist is not received
• BAD ORDER (BLG) and Release (BFR) IN WATSS
• How to read a waybill in WATSS
• Applying RWC's = Repetitive Waybill Codes
• Build a Switch List

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Ops Phone numbers 1

• OPS Phone Numbers

Phase 1 - Understanding systems & Terminology 5

• Creating a ticket for Freshdesk
• Identifying Railroad's in a ticket
• Resequencing Railcars
• RAILCAR CODES
• Sending Track Lists to the Crews

Phase 2 - Road Specific Processes/Phones 23

• AA NU/RJ/SB
• AA RIP TRACK REQUEST
• ABS RWC'S
• AUT CREW PAPERWORK
• AUT Watchman Report ICR

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Phase 3 - Correcting history/Billing/Class 1 10

• HOW TO REMOVE FROM INVENTORY WATSS
• MULTI-CAR WAYBILL REMOVE/ADD
• UP 3%
• RESTENCIL PROCESS WATSS
• 417 Billing Overlay Process

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