Watco

Ops Phone numbers 1

• OPS Phone Numbers

Phase 1 - Understanding systems & Terminology 15

• Terminology Definitions/Abbreviations
• Creating a ticket for Freshdesk
• Identifying Railroad's in a ticket
• How to read a waybill in WATSS
• Build a Switch List

View all 15

Phase 2 - Road Specific Processes/Phones 21

• AA NU/RJ/SB
• AA RIP TRACK REQUEST
• ABS RWC'S
• AUT CREW PAPERWORK
• AUT Watchman Report ICR

View all 21

Phase 3 - Correcting history/Billing/Class 1 10

• HOW TO REMOVE FROM INVENTORY WATSS
• MULTI-CAR WAYBILL REMOVE/ADD
• UP 3%
• RESTENCIL PROCESS WATSS
• 417 Billing Overlay Process

View all 10