Week 6
Freshdesk is a platform that filters in all emails sent to our teams (Operations Support, CS1, CS2, CS3 and CS4). You will create a "TICKET" in F...
Fri, 24 Jan, 2025 at 3:16 PM
STEP 1: Log into your railroad. Select Equipment. STEP 2: Select History. STEP 3: Select Activity. STEP 4: Fill out the inf...
Tue, 10 Jun, 2025 at 11:49 AM
When taking phone calls please keep in mind Our Foundation Principles. Start with a standard response. "Watco, this is ___________, how ma...
Wed, 29 Jan, 2025 at 3:17 PM