Phase 3 - Correcting history/Billing/Class 1

Month 7-12 training processes

HOW TO REMOVE FROM INVENTORY WATSS
HOW TO REMOVE FROM INVENTORY WATSS  Hit utilities at the top> utilities again> and then remove or correct car:      Hit yes: ...
Mon, 20 Jan, 2025 at 2:45 PM
MULTI-CAR WAYBILL REMOVE/ADD
REMOVE FROM MULTI-CAR WAYBILL  STEP 1:  Find car and go to switch list - waybill - secondary folder   STEP 2: Establish w...
Tue, 27 Aug, 2024 at 9:57 AM
UP 3%
Please make a note that the below roads are UP 3%. This means that back dating is open to 0 days. You will need to reach out to CSR if you need to back date...
Tue, 15 Aug, 2023 at 2:58 PM
RESTENCIL PROCESS WATSS
STEP 1: Type all of your old cars into a switch list and make a note of the sequence the car is in on the track. Once you finish the re-stencil, you will ...
Mon, 20 Jan, 2025 at 2:46 PM
417 Billing Overlay Process
THIS IS ONLY FOR CARS THAT ARE ONLINE.     Step 1: Place all cars that need updated in a switch list.  Step 2: CHECK THE WHITE WAYBILL QUE for the val...
Fri, 8 Nov, 2024 at 4:32 PM
PAC BACK PROCESS
PAC = PLACED AT CUSTOMER FACILITY/TRACK. THIS IS A CHARGABLE MOVE. $$$$ If the crew calls or emails in and requests for a car to be put back into PAC statu...
Tue, 4 Feb, 2025 at 3:12 PM
Overlay Process - ZOV
ZOV - Overlaying is when you copy old billing or take new billing and literally paste it onto the current bill that's showing.  This can be done when: ...
Mon, 20 Jan, 2025 at 2:45 PM
ADD MOVE TO HISTORY OF CAR
Sometimes moves get missed and need to be added to a car's history after other moves have been applied or car has been delivered offline.  STEP...
Mon, 20 Jan, 2025 at 2:42 PM
417/418/404
EDI Information
Thu, 7 Nov, 2024 at 2:17 PM
Setback & UP Setback Process
Setbacks are determined by the waybill or the physical status of the railcar. Sometimes we have to manually create a setback waybill when billing won't...
Mon, 24 Feb, 2025 at 11:42 AM