Week 4

Dual Serviced Locations
Some of our customers have access to multiple railroads at the same location, allowing them to ship and receive railcars cars via both options. These custom...
Tue, 27 Jan, 2026 at 10:30 AM
Requesting a car back when WATCO's error
REQUESTING A CAR BACK WHEN RELEASED IN ERROR Send form to the Class 1:       WATCO TRANSPORTATION SERVICES - CAR SETBACK  D...
Mon, 30 Sep, 2024 at 11:55 AM
Requesting a car back when Customer error
If a customer sends an email or calls asking for us to assist with getting a car back that they released in error we can’t assist with that request. They wi...
Mon, 30 Sep, 2024 at 12:01 PM
Setback & UP Setback Process
Setbacks are determined by the waybill or the physical status of the railcar. Sometimes we have to manually create a setback waybill when billing won't...
Mon, 24 Feb, 2025 at 11:42 AM