Phase 1 - Understanding systems & Terminology
Months 1-3 training processes. Terminology, understanding WATSS, understanding FRESHDESK, ICR & ICH, 418/417
STEP 1: Log into WATSS On the top row, second from right, hit the equipment button. STEP 2: Locate the track you are needing to re-sequence. Y...
Wed, 29 Jan, 2025 at 3:18 PM
Crews will email in or call requesting a 417 to the customer. A good example is OMNITRAX who own the Port of Catoosa will request billing on specific railca...
Wed, 29 Jan, 2025 at 3:04 PM
Crews will call in or send an email in requesting a 418-billing sent to the receiving party. This will send a LIST of cars to the Class 1 not the individu...
Wed, 29 Jan, 2025 at 3:18 PM
PUTTING A CAR INTO BAD ORDER Step 1: Equipment --> locate --> build your switchlist. Step 2: Select your car then click MOVE. ...
Mon, 20 Jan, 2025 at 2:43 PM
There are 4 different types of RWC's. Inbound, Outbound, Online/Local & Bridge/Haulage. RWC's are applied to billing to indicate which of OUR c...
Mon, 20 Jan, 2025 at 2:43 PM