VSOR CLEANING
Make a switch list and if cars are not in PCO status, please PCO all cars per the paperwork.
*This is an example of the cars already being PAC’d by the crew before they got the cleaning report in*
Since there is a reject on the paperwork (Line 7), you will need to rebill as a reject: ONLY IF THE CAR IS EMPTY
If the car is being rejected due to being loaded, you will have to get the L/E status changed by CSR and mark the car as a setback in the system.
***send reject form to KCS***
*Highlight car and hit L/E at the top
Right click in the RWC field:
Enter in the info that you have for the car (Reject reason, L/E status, who the class 1 is that will be receiving the car, and the Online patron) and then hit select.
After hitting select, it will take you back to the previous screen and will include the RWC code that you just picked. After this, you will hit Bill Choice:
You will select “rebill w/ new bill and Release and then hit “OK”
After hitting ok, it should take you back to your switch list, this will show the updated blocking (See picture below)
You will need to go into Waybill, secondary, and misc, and enter the reject reason for the KCS:
Once this is complete, you will send a Reject form to the class one and include (CS2, CSreq, and VSOR Billing)
