It is important to note that any switches or switch instructions, you must make sure that Ops is included on the email. Their emails are:
wgpswitchingmanagement@watco.com
Customers will send in switches all day long. Always put all cars on today’s OB list until noon. After noon, we will start a new OB list in Watss. With some exceptions, we will start adding any cars to the next day’s list. The exceptions are as follows:
GCI
Houston Material cars
JST
Valero
Anything in station ITERM-Proler, Greens Bayou, KDOCK
Any company that may send in another switch that is already on today’s OB list
Ingenia
Ingenia will send in a couple of different emails. The following are just switch instructions for our Ops Team and can be filed as a switch Freshdesk:
This is also just an excel spreadsheet letting our Ops Team know how they would like the cars spotted. Make sure that Ops is on the email and file. If they are not on the email, send to Ops and file:
The following is a switch request that they are wanting cars to be outbound. You will need to go to Cedar AI and double check that the cars are in the correct status (PU). Add to the OB list in Watss. 
GCI
GCI will send a couple of different switches each day. Please pay special attention to the CS notes at the bottom of the switch:
Greens Bayou
Greens Bayou will usually handle their own cars in ARMS. Please double check that the cars are in PU status and add to the current day’s OB list.
Texas Petroleum (TexPet)
Cimsa
SSAB
Company will send in a switch request to Ops with an attachment. You will need to double check the attachment and correct and/or get billing for the cars included: 
APF
ZL Chemical
When ZL Chemical sends in a switch asking the Ops team to pull a car due to it being empty, please do not empty the car in ARMS and mark for setout. Please send an email to the following people to see if they are going to reload the car:
Mr. Li in Houston doesn’t have the proper permissions to release cars back to the PTRA. The home office will let us know if the car will be reloaded or needs to be sent out empty.
Plastipak
HMH Switch Request
Open switchlist on bottom of email. Make sure that the cars are showing correct l/e in ARMS. Adjust as necessary, if showing loaded in ARMS and show empty on the spreadsheet. Any loaded billing noted on the spreadsheet will need to show loaded in ARMS. You'll have to wait for billing or reply to email that you're not showing loaded billing and ask them to check on it.
Womble
Double check cars in ARMS that they are in pick up status. You can empty release if they are not. Add to tomorrow's OB after noon if not on the current day's OB list.
LYB (Lyondell)
Double check cars in ARMS for billing. Customer sends billing in for them, but it may take a little while. If you don't receive billing, reach out to the customer to check on it. Once in pick up status, add to tomorrow's OB after noon if not on the current day's OB list.
