RJ and blocked to Customer: PLEASE SEND REJECT FORM TO CLASS 1.
- Customer didn’t order the cars
- Customer didn’t have room and didn’t order the cars
- Enter reject status and don’t change the RWC
- CN will get charged for these
- CN has sent the cars on the wrong cut
- Cars will return to the DUSR
RJ and blocked to CN: PLEASE SEND REJECT FORM TO CLASS 1.
- Unfit for loading
- This will need rebilled like normal and reject reason entered
- Cars will not return to the DUSR
NU and blocked to Customer:
- Would be a customer fault
- Customer ordered but didn’t have room
- RWC will remain the same but you will need to update status to NU
- Customer will get charged for these
- Cars will return to the DUSR
NU and blocked to CN:
- Regular order not used
- Car was placed and the customer decided they weren’t going to load it
- They typically submit new outbound billing and these will get rebilled with that
- Cars will not return to the DUSR
Setback:
- DUSR is not in route
- Customer is not serviced by DUSR
- If the CN returns a car back to the DUSR in error (car was billed on a previous cycle as outbound. Example car would be MBKX 175174 on 6/14/22)
- No charges to CN or Customer