We will handle rejects a little differently for Amalgamated than we would any other customer. Typically we do a generic rebill with the customer's RJ RWC, apply RJ reason to the waybill and send RJ form to the class one. The difference with Amalgamated is they will send their own RJ form as well as attaching the class one in their email to us.
If they are rejecting a private car, we will have to wait for Kevin to advise that RJ billing has been submitted.
Private cars can usually be identified as they will end with "X"
Once we see that the reject billing is pending in our system, we can rebill the car and apply the appropriate RJ RWC. You can determine which RWC to apply by checking to see if the car was PAC to Myers or McMillan.
After the RWC is applied, partial seed & save. Then go to Secondary> Misc and apply RJ reason to the Special Instructions box.
If Amalgamated has notified us that a non private car has been rejected, we will follow the basic RJ process in Watss where we rebill with either a Myers or McMillan RWC (depending on where the car is showing PAC)
This CMO 10507 is a good example of a non private mark, so we don't have to wait for billing.
Since we rebill the car with either AMASUG0181 or AMASUG0303, the RWC will already be on the car after it's rebill. All we will have to do is add the RJ reason to the waybill.
This will complete the reject in Watss. After this, you can REPLY ALL to Kevin's email, attach a copy of the RJ form from the original email to your reply.
ALWAYS INCLUDE EIRRBILLING@WATCO.COM IN YOUR REPLIES WHEN HANDLING THESE REJECTS