Watco

FAQ 1

• ROAD SPECIFIC FYI’S

Getting Started 0

CS 4 Processes 0

Sales Team Info 1

• SALES TEAM

Random Call Information 1

• Random Calls Information

UP 3% INFORMATION 1

• UP 3% INFORMATION

CAR TRACER 2

• CAR TRACER EMAIL
• CAR TRACERS TO ANSWER

eBOL Information 1

• eBOL Information

Intermodal Processes 4

• WSOR Intermodal
• JXPT OUTBOUND INTERMODAL
• JXPT OUTBOUND EMPTIES PROCESS
• INTERMODAL PROCESS ALL ROADS

AA 3

• AA Auto Rack Loading Instructions
• AA GEMA Loading Instructions
• AA NU/RJ/SB

ABS 13

• ABS - 417's
• ABS Offers
• ABS Dixie Pulp and Paper
• ABS ELK / GAF Reject Cars aka Free Runners
• ABS Haulage

View all 13

ABWR 0

ACR 3

• ACR - Cars not suitable for loading
• ACR ICR/ICH 5AM Report
• Process with CPRS on the ACR Railroad

ARS 2

• ARS Bad Orders
• ARS Offer Contact Info

AUT 7

• AUT CSXT OB Track
• AUT IP Hold Cars
• AUT - MY WORK ORDER FROM CSXT - International Paper Cars
• AUT International Paper Chip Cars
• AUT Sequencing Cars

View all 7

AWRR 3

• AWRR Texas Materials (OldCad) Hanson Agg BOL's
• AWRR Offer Contacts Info
• AWRR BOL Process

BHRR 2

• BHRR PIPEWEIGH PROCESS
• BHRR CSR NOTIFICATIONS EDI WARNING 423

BLU 8

• BLU Konica Switch List
• BLU Evergreen Deploy Cars
• BLU Evergreen Outbound BOL's
• BLU Evergreen Waynesville/Canton to Fletcher
• BLU Evergreen Demurrage

View all 8

BVRR 0

DREI 6

• DREI ADM Billing Flag
• DREI Cargill Hold Rebills
• ADM OUTBOUND
• ADM PULL LIST
• PRIMIENT PULL LIST

View all 6

DUSR 1

• DUSR SB/RJ/NU Process

EIRR 2

• EIRR Amalgamated Rejects
• EIRR & BVRR PAC BACK VERBIAGE

EJSR 0

FOXY 2

• FOXY Proctor and Gamble pending waybills
• FOXY RWC Needed

GDLK 0

GRNW 2

• GRNW Ayer Turn Inbound
• GRNW Ayer Turn Outbound

ITHR 0

JXPT 5

• JXPT BWC/Contanda to Storage Cars
• JXPT Inbound Consists
• JXPT Seaonus Switches
• JXPT Westway Feed Switches
• JXPT Track Capacity Map

KAW 3

• KAW AITX/American Rail
• KAW Turn Car Process
• KAW AITX/INGREDION REBILL

KCTL 3

• KCTL Outbound Switch for KC Rail
• KCTL Anderson's Outbound Switch
• KCTL ADVKAW/KCRAIL REBILL

KO 14

• KO Cargill Oilseeds
• KO Grain Unit Trains
• KO Hot Listed Cars
• KO Blade Trains
• KO Offer Contacts

View all 14

KNWA 1

• KNWA - Unicar/Altivia Switch

LAS 2

• LAS AERCOR Hold Cars
• LAS Wesroc Rejects

LBWR 0

MMT 0

MSR 1

• MSR Track Capacity Map

PCC 1

• PCC Crew Paperwork

PSWR 1

• PSWR Inbounds

PVS 0

RWRR 0

SAC 5

• SAC Greenbriar Shop Cars
• SAC GRS Outbounds
• SAC Monthly Port Report
• SAC Track Capacity Map
• Notes for SAC Outbound Paperwork

SKOL 3

• SKOL Rock & Sand BOL Confirmation
• SKOL WMSPIT Outbound Switch
• SKOL - PITT Plastic Process

SLWC 4

• SLWC Georgia Pacific Releases
• SLWC Cyril Load Sheet
• SLWC BAD CARS FROM MARTIN MARIETTA
• SLWC - ASPHALT & FUEL PROCESS

SRRR 0

SVHO 3

• SVHO BASF Hold Cars
• SVHO Southern States Inbound Cars
• SVHO Track Capacity Map

TCBR 0

TIBR 7

• TIBR Merichem GAMX Gasket Cars
• TIBR National Salvage Re-Loads
• TIBR PCA Outbound
• TIBR Release but Not Pulled Form
• TIBR Offer Info

View all 7

TXN 2

• TXN WASCON Releases
• TXN Track Capacity Map

VSOR 3

• VSOR CAM2 Switch List
• VSOR Ergon Completed Cars List
• VSOR Car Cleaning Report

YSVR 0

WSOR 7

• WSOR GREAT LAKES COMPONENTS
• WSOR PERMIT NUMBERS
• WSOR EMBARGO PROCESS
• DIDION BILLED BOXCARS
• WSOR BADO CODES

View all 7

Ops Phone numbers 1

• OPS Phone Numbers

Railroad Schedules/Jobs 28

• ABS/ARS/AUT/LAS/MSR/VSOR Playbooks
• ACR Customer Service Playbook Updated 8.12.23
• AWRR Playbook
• AWRR Playbook 8.1.23
• BLU Playbook July 2023

View all 28

SI email information 1

• Service Interruption Email

Types of Rail Cars 1

• Types of Rail Cars

CS 4 and OPS Support 2

• WDR1 Terminal Maps
• GREENSPORT MAP AND CUSTOMERS

Customer Service 1, 2, 3 0

WDR1 18

• HMH & KDOCK customers as of 06/21/24
• WDR1 Master Customer Switch Instructions
• Reports for WDR1
• How to Locate RWCs for WDR1
• WDR1 Daily OB Process

View all 18

Refugio 4

• Daily Refugio Inbound Report for Olin (Customer)
• REFUGIO Anderson Columbia unit rock trains
• Refugio Interchange Deliver Process
• Refugio Interchange Receive Process

Port 10 2

• PORT 10 Manual Inbound
• Port 10 outbounds (ICHD)

WRR1 2

• WRR1 ICHD
• WRR1 Interchange Receive (ICHR)

General 7

• Log into Watss, create switchlists and move cars
• Creating Manual Waybills
• MANUAL INBOUND (ICHR) and Using AEI equipment function
• Interchange Delivery (ICHD)
• Switchlist Functions

View all 7

ARMS/Cedar AI 4

• Locating cars on Car Orders in ARMS
• ARMS Customer Portal Guide
• ARMS Cheat Sheet
• WDR1 Setback and Rejects

Dock Information 5

• Dock - Clearing Cache in Chrome
• DOCK AFTER SIGN UP ISSUES
• DOCK RESET PASSWORD
• DOCK SIGN UP
• DOCK Instructions when customer can't see their car